Rocky Mountain Senior Care complies with applicable Federal civil rights laws and does not discriminate on the basis of race; color; national origin (including limited English proficiency and primary language); age; disability; or sex, including but not limited to discrimination on the basis of sex characteristics, including intersex traits, pregnancy or related conditions, sexual orientation, gender identity, and sex stereotypes.

 

Rocky Mountain Senior Care:

  • Provides reasonable modifications for individuals with disabilities, as well as appropriate auxiliary aids and services, including qualified interpreters for individuals with disabilities and information in alternate formats, such as braille or large print. These are provided free of charge and in a timely manner, when such modifications, aids, and services are necessary to ensure accessibility and an equal opportunity to participate for individuals with disabilities.
  • Provides language services, including electronic and written translated documents and oral interpretation. These services are provided free of charge and in a timely manner, when such services are a reasonable step to provide meaningful access to an individual with limited English proficiency.

 

If you need to access the services above, please ask an associate at Rocky Mountain Senior Care, and they can help you.

Rocky Mountain Senior Care has grievance procedures in accordance with applicable federal civil rights laws. If you believe that Rocky Mountain Senior Care has failed to provide appropriate services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the contact information below:

Attn: Rocky Mountain Senior Care/1557 Coordinator

Physician Health Partners

PO Box 13406

Denver, CO 80202-9998

grievances@alpine-physicians.com

1-855-295-1434

You can also file a discrimination complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html